![]() ![]() Learn which browsers are supported for Atlassian cloud products Check your firewall and proxy server settings Try changing your browser settings to allow first-party cookies on all Atlassian sites or use a supported browser. Some privacy-focused browsers may interfere with cookies. These extensions may interfere with cookies: If the issue persists, consider temporarily disabling extensions and re-enabling them after successfully logging in. Try changing your extension settings and allow first-party cookies on all Atlassian sites. Some browser extensions or plugins such as ad blockers and tracking blockers may interfere with cookies. Make sure Block all cookies (not recommended) is not selected.Ĭheck that no Atlassian sites are listed as a Site Exception:Ĭheck browser extensions that may interfere with cookies In the Advanced section, select Site settings > Cookies. Open Chrome, select the three-dot icon > Settings. Under Privacy & Security, make sure Block All Cookies is turned off. Open the Settings app, scroll down, and select Safari. Learn more about Atlassian cloud domains and IP address ranges Set the security level for Trusted sites to Medium-high.įrom the Trusted sites section, select Sites.Īdd the following sites to the Trusted sites zone: Set the security level for the Internet zone to Medium-high. Third-party cookies are not required.Īllow the following sites to use cookies: You can choose to set the correct security level for either:Īdjust your settings to accept first-party cookies. You can choose to allow cookies for either: You should check both your cookie settings and the security level for Internet Explorer. Learn which browsers are supported for Atlassian cloud products We strongly recommend using a supported browser. The information in this section may be out of date. This means we won’t fix bugs that are specific to IE11, and will begin to introduce features that may not be compatible with this browser. On 31 March 2020, we retired IE11 support for Atlassian cloud, server, and, Data Center products. Internet Explorer is no longer a supported browser. You may need to restart Edge for these settings to take effect.Ĭheck Microsoft’s documentation for more about cookies in Edge. Turn on Allow sites to save and read cookie data (recommended) to unblock cookies. Open Microsoft Edge, select Microsoft Edge > Site permissions from the top menu bar. You may need to restart Firefox for these settings to take effect.Ĭheck Mozilla’s documentation for more about cookies in Firefox. Under the Cookies and Site Data section, check Manage Exceptions to check that cookies are not blocked for any of the following Atlassian sites: If Custom is selected, check that the option All cookies (will cause websites to break) is not selected. Under the Enhanced Tracking Protection section, check if you have selected Standard, Strict or Custom. Open Firefox, select Firefox > Preferences from the top menu bar. You may need to restart Safari for these settings to take effect.Ĭheck Apple’s documentation for more about cookies in Safari. Open Safari, select Safari > Preferences from the top menu bar. You may need to restart Chrome for these settings to take effect.Ĭheck Google's documentation for more about cookies in Chrome. Under Privacy and security, select Cookies and other site data.Ĭlear the checkbox Block all cookies (not recommended) Open Chrome, select Chrome > Preferences from the top menu bar. ![]()
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